Weekend a la Carte Ltd, based in Wilton Wiltshire, UK, is a Limited company which was founded in 2004. We are incorporated as a limited company in England and Wales in 2004 under number 4976338. Our ATOL number is 6578.
For the purposes of clarity this statement applies to all our trading brand names, namely:
Weekend a la carte www.weekendalacarte.co.uk
Aurora Nights www.aurora-nights.co.uk
Italian Short Breaks www.italian-short-breaks.co.uk
The Big 5 Safari Company www.bigsafaris.co.uk
Weekend a la Carte is committed to the security of customer information and we have security procedures in place to protect the loss, misuse or alteration of information under our control.
LEGAL BASIS FOR HOLDING INFORMATION
Under latest GDPR requirements we are entitled to hold personal data for two reasons:
This is where you willingly provide us with contact information so that we keep you informed of the services we offer. This would be essentially by email contact only via our newsletters.
You can opt-out of receiving marketing communications from us at any time by contacting via the following methods.
1. Email us at email@example.com providing your full name and the email address which you would have originally used.
2 .Write to Weekend a la Carte, 4 North Street Wilton Wiltshire SP2 0BA UK
3. Call our office on +44 (0)1722 744695.
4. You can also be removed from our email database by clicking the Unsubscribe link located in the footer of all marketing email communications from us.
Removal requests will be made promptly upon receipt.
When you make a booking or other purchase via this web site, we will collect certain personal data about you and about any other person you include on your booking. The sort of personal data we collect will be information such as name, address, email address, telephone number, date of birth, and personal travel preferences. We need to collect this information in order to arrange the travel and other services you are requesting. In some cases we may also need to collect more sensitive personal data such as information concerning medical conditions, clothing & shoe size, weight (for small internal flights in Africa),dietary requirements, disabilities and special requirements, so as to be able to consider your particular needs in relation to a booking.
Transfer of your information:
When you make a travel booking or other purchase via this web site, certain of the personal data you provide will need to be passed to and processed and stored by relevant third parties, such as airlines, hoteliers, insurance companies and ground handling agents, so that they can provide you with the arrangements you require. Some of these third parties may be based outside of the European Economic Area (“EEA”). Organisations that are based outside of the EEA may not be subject to the same level of controls in regard to data protection as exist within the UK and the EEA.
If you contact us, we may keep a record of your email or other correspondence, and if you call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons.
We may collect details of your visits to our web sites (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access.
We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We will not pass your contact details to a third party outside of Weekend a la Carte Ltd for marketing purposes.
Information Collected on our Website
ADVANCED PASSENGER INFORMATION AND VISAS
Advanced Passenger Information (API) is required by many countries prior to arrival (or departure). API information includes personal identity information such as name, passport details, visa information, nationality, transit and destination data. Airlines, transport companies and suppliers booking certain activities are required to transmit this information by law and data entry is requested at the time of ticket issue. To comply with these regulations Weekend a la Carte may have to pass the relevant information to these companies who transmit the information to the relevant authorities.
Likewise if we are assisting you with visa applications we may need to provide your passport information to 3rd parties to assist with your application. This data would not be kept beyond the immediate use it is required for
If you have any requests concerning your personal information or any queries with regard to these practices please contact us at firstname.lastname@example.org.
This policy is effective from 04 May 2018.